Advanced Garage Door Solutions Inc.

Troubleshooting tips to help you decide whether to repair or replace your garage door opener

Congratulations! You’ve just found Advanced Garage Door Solutions, the most highly recommended garage door installers and repair technicians serving the greater Minneapolis and St. Paul area. If you find yourself reading this page that may suggest that you are searching for tips on why your current garage door opener is on the blink. The all-encompassing question is should I purchase a new garage door opener or repair my old one? We can help.

Many things can go wrong with a garage door opener but the good news is you may be able to resolve the malfunctioning door yourself. But let’s not get ahead of ourselves. We’re not suggesting that you perform any repairs on your own. That’s what we’re here for. Check out the following troubleshooting tips and see if there is anything you can do to help us help you.

For example, let’s say you pull into your driveway, push the button on your remote, and nothing happens. The opener was working fine this morning. But now the door won’t budge. You recall hearing about a power surge earlier in the day. Maybe that tripped the circuit breaker. You check it out and reset it. If that does not solve the problem, confirm that the unit is plugged in. If it is then try plugging in another electrical device – one that you know is working – into the outlet. Did it work? If so, then consider the control units installed on the wall. Are the LED lights on or blinking? If the light is blinking that could mean the wall unit is in lock mode.

If your remote is working but won’t open the garage door, check and see if the opener is in lock mode. If the unit is in lock mode the garage doors will not open. The LED light blinks when locked and remains on continuously when not in lock mode. If after taking it out of lock mode, do the doors open now? If not, maybe something is blocking the sensors. You will find each sensor positioned on the garage door tracks about a foot off the floor. Sometimes a tool, a garbage can, dirt, or a spider web will block one or both sensors. These sensors are a safety feature designed to keep the door from completely closing if there is an obstruction. The sensors need to communicate with each other or the door will not close. Sometimes the sensors are out of alignment. The snow or even bright sunlight has been known to trip a sensor. There are some other sensor tests that can be tried but we should leave those to the professionals at Advanced Garage Door Solutions.

If the remote is working sporadically, suspect a dead battery. If after you’ve replaced the battery, does it work now? No? It’s time to get out the ladder and start looking into the garage door opener itself. Now might be the time to call the professionals at Advanced Garage Door Solutions. If the door is still acting erratic, we still have many things to look at. It may be a broken antenna wire or a break in continuity in the main circuit board that would require soldering. If the motor is making strange noises and the door won’t open or close, it could be the capacitor has worn out. Is it bulging or leaking at the end cap? This is a fairly inexpensive repair to incur.

If the door only goes up or down partially it could be out of balance. The doors absolutely need to be closed before attempting this next troubleshooter. The first thing to do is disengage the garage door from the opener. Do this by pulling down the safety cord. Slowly open the door and see how well it holds at various positions. If it holds, the garage door is in balance. If not then the torsion spring needs additional tension applied. Periodically through general usage, the wheels of the garage door may become pinched and misaligned causing the door to stick.

Before we suggest you buy a new garage door opener, we are going to do everything we can to repair the one you own.

At Advanced Garage Door Solutions, we want you to know we are on call 24/7 for emergency service calls. We provide expert installations and compassionate service calls. No job too big or too small. Click here for a free quote. Or give us a call. We look forward to talking with you. In Minneapolis, dial 952-500-3921 and you can talk to us in St. Paul, at 651-769-7191.