team at advanced garage doors

Reasons Why Your Garage Door won’t Open or Close Correctly

One of the most common problems with garage doors is when they simply don’t work the way you want them to. When your garage door won’t open or close correctly, the first thing you need to do is determine what the problem is. Below you’ll find some of the most common reasons a garage door malfunctions, as well as what you can do to solve the issue.

Dead Batteries

It might sound obvious, but one of the most common issues we see with garage doors that won’t open or close is dead batteries in the garage door remote or transmitter. Garage door transmitters are low-power and the batteries last for years, so when they do die it can catch owners by surprise.

What to Do:

Simply open up your transmitter and change the batteries. Most garage door transmitters take small, low-voltage batteries such as flat “coin” batteries or short A23 batteries. Visit a local electronics store to find replacements or order them online.

Blocked or Misaligned Photo Beam

Many modern garage doors are equipped with a safety feature called a “photo beam” or “photo eye.” This device uses two receptors, one on either side of the garage door, to project and receive an invisible beam of light. When this light beam is broken – such as by a person passing through the door or a vehicle parked in the way – the door won’t close. However, if the receptors for the beam are dirty, blocked or misaligned then the door won’t function properly.

What to Do:

First, check to make sure the lenses on each photo receptor are clean and scratch-free. You can wipe them with a damp cloth or rag or clean them with a glass cleaner if they are dirty. Next, check that they are at the same height and are level using a measuring tape and carpenter’s level. If the photo eyes are lined up properly, the garage door should work. If it’s still not working then you may need to look elsewhere or call a garage door professional in Minneapolis.

Dirty, Blocked or Misaligned Tracks

To keep them straight and in place, garage doors run on tracks on either side of the door. Over time, though, these tracks can become dirty or blocked, or go out of alignment. This can cause the garage door to open and close incorrectly, only open or close partway, or even refuse to open or close at all.

What to Do:

If your garage door tracks are dirty or blocked, the simplest way to fix them is to clear away the obstruction. Use a degreasing cleaner on garage door tracks such as brake cleaner, and remember to lubricate the wheels after cleaning. If the tracks are misaligned, or cleaning them doesn’t solve the problem, you might need professional assistance.

Disconnected or Broken Spring

Contrary to what most people think, the garage door doesn’t open and close solely by the power of the motorized opener. Garage doors also use heavy-duty torsion springs to counteract the weight of the door and make them easier to open and shut. However, these springs can break or disconnect with use. This can cause the door to open slowly or not open at all, or to close too quickly (sometimes with a loud bang).

What to Do:

If you notice that one of the torsion springs on your garage door is disconnected, broken, or loose, call a garage door professional in Minneapolis for help. Garage door springs are extremely high-tension and can be dangerous to work with.

Other Issues

The above problems are only a few of the most common issues homeowners see with their garage doors. Other problems can include transmitters on the wrong frequency, motors that are worn out or damaged, and door panels or rollers that are worn or broken. If your garage door is experiencing any of these problems, contact us today. We’re one of Minneapolis’ most experienced and professional garage door companies, and we’ll work hard to get your garage door working as it should.